FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
FAQ's
Below are some common questions with their answers.
How long does it take to receive my order?
We deliver across Lebanon within 3–4 business days. We offer fast delivery, and shipping is free on orders over $50.
Can I change or cancel my order?
Please contact us as soon as possible after placing your order. We will do our best to update or cancel it before it is processed or shipped.
What should I do if my product arrives damaged?
Contact our customer service team and provide your order number along with clear photos or videos of the issue. We will review the case and help you with the appropriate solution.
Do you offer discounts or promotions?
We regularly offer special deals, bundles, and limited-time promotions. Check our website or follow our social media pages for the latest offers.
How can I contact customer service?
You can reach us through the contact methods available on our website. Please include your order number when contacting us about an existing order.